Modification History
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Release |
Comments |
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Release 1 |
This Unit first released with ICA11 Information and Communications Technology Training Package version 1.0 |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to design, install and test a server in a complex network environment.
Application of the Unit
This unit applies to those employed in network or systems engineering roles, such as network engineers who are required to design and build network servers in a complex computing environment of medium to large organisations.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
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Element |
Performance Criteria |
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Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
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1. Plan and design network servers to meet business requirements |
1.1 Consult with client and key stakeholders to identify requirements 1.2 Assess business problems, opportunities, scope, objectives and budget, confirming details with appropriate person 1.3 Analyse and document data migration requirements 1.4 Review requirements to identify network server specifications 1.5 Produce detailed documentation for the design and configuration of the network services, server applications , security and redundancy 1.6 Prototype design and update documentation as necessary 1.7 Produce installation checklists as part of the quality assurance process 1.8 Develop the test plan to ensure that the system meets client requirements, performance standards and quality expectations 1.9 Obtain client sign-off for the design report |
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2. Prepare for network server installation |
2.1 Prepare for work, according to site-specific safety requirements and enterprise OHS processes and procedures 2.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel 2.3 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite 2.4 Back up local data in preparation for installation |
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3. Build and configure the servers according to design |
3.1 Install network operating system to design specifications using installation checklists 3.2 Install additional tools or third-party software applications as required by the design 3.3 Patch the operating system and applications to ensure maximum security and reliability 3.4 Configure network services and applications 3.5 Implement security design to prevent unauthorised access to system 3.6 Reconnect and reconfigure connectivity devices 3.7 Configure update services to provide automatic updates for operating system and applications 3.8 Restore local data to new server 3.9 Implement backup and recovery methods to enable restoration capability in the event of a disaster |
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4. Test and reconfigure network servers |
4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes 4.2 Analyse the error report and make changes as required 4.3 Use troubleshooting tools and techniques to diagnose and correct server problems 4.4 Test required changes or additions 4.5 Validate changes or additions against specifications |
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5. Complete and document network design and installation |
5.1 Make and document server configuration and operational changes 5.2 Complete client report and notify of server status 5.3 Clean up and restore worksite to client’s satisfaction 5.4 Secure sign-off from appropriate person |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- communication skills to liaise with internal and external personnel on technical, operational and business-related matters
- literacy skills to:
- read and interpret enterprise procedures, manuals and specifications
- interpret technical documentation
- write reports in required formats
- numeracy skills to:
- take test measurements
- interpret results
- evaluate performance and interoperability of network
- planning and organisational skills to plan, prioritise and monitor own work
- problem-solving and contingency-management skills to:
- deal with unexpected situations on the basis of safety and specified work outcomes
- adapt configuration procedures to requirements of network and reconfigure depending on differing operational contingencies, risk situations and environments
- safety awareness skills to:
- apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities
- follow enterprise OHS procedures
- work systematically with required attention to detail without injury to self or others, or damage to goods or equipment
- research skills to interrogate vendor databases and websites to implement different configuration requirements to meet security levels
- technical skills to:
- identify the technical requirements, constraints and manageability issues for given customer server requirements
- design a server and associated network services
- install a server design
- select and use server and network diagnostics, test application software and hardware to suit different network applications.
Required knowledge
- features of:
- current network operating systems (NOS)
- current server applications compatibility issues and resolution procedures
- detailed knowledge of:
- network service configuration, including:
- domain name system (DNS)
- dynamic host configuration protocol (DHCP)
- file transfer protocol (FTP)
- network time protocol (NTP)
- proxy
- server messages block (SMB)
- web
- network service management, including start, stop, restart and start on boot
- network service security
- server firewall configuration
- troubleshooting tools and techniques, including network diagnostic utilities
- operating system installation methods, including installation from: CD, DVD, universal serial bus (USB) boot disk, network and script (automated install), deployment services
- user authentication and directory services
- best practice procedures for implementing backup and recovery
- error and event logging and reporting
- documentation skills for networks
- boot process and diagnosing boot failures
- operating system rescue environment
- operating system help and support utilities
- storage options, including file systems and disk partitioning schemes
- performance monitoring tools and tuning options
- compatibility issues and resolution procedures
- high availability options for servers
- file and print management
- process or task management
- task scheduling utilities.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure access to:
Where applicable, physical resources should include equipment modified for people with special needs. |
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
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Client may include: |
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Stakeholders may include: |
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Requirements may refer to: |
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Network server may include: |
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Specifications may include: |
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Server applications may include: |
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Security may include: |
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Redundancy may include: |
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Network operating system may include: |
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Network services may include: |
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System may include: |
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Update services may include: |
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Backup and recovery may include: |
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Server problems may include: |
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Unit Sector(s)
Networking
